Shipping Methods 送貨方式
現貨產品會於確認訂單後 3-7 天內送出。如遇缺貨產品,Sportsman 專員將會以閣下提供之聯絡方式聯絡閣下,了解閣下之需要後再建議送貨日期或其他處理方式。一般而言,缺貨產品可於至少 14 個工作天後送出
- 大型或重型健身用品(20kg以上,如啞鈴/健身椅等):
- Sportsman 提供免費送貨上門服務
- Sportsman 專員將以閣下提供之聯絡方式與閣下確認送貨地址及時間(一般於平日晚上或周末及公眾假期任何時候送抵)
- Sportsman專員將興閣下確認可供落貨之地點及額外收費。如遇特殊情況,如貨車不能直抵郵寄地址附近、地點不設電梯上樓、私人停車場申請入場或收費、住址位於離島或禁區內等,必須於 Sportsman 發貨前通知 Sportsman,以便確定是否需要額外收費
- 如客人沒有於發貨前報備以上特殊情況(包括但不限)而導致送貨失敗、需安排二次運輸等情況,所有額外運費及費用均需由客戶承擔
- 其他方式 / 自取
- 歡迎顧客安排以其他方式取貨,請與 Sportsman 專員聯絡安排
- 自取必須先行預約
- 散件或輕型健身及健康用品(20kg以下):
- 順豐或其他快遞公司送貨上門 (香港買家)
- 一律免費
- 註:順豐已於2019年9月1日取消住宅及偏遠地區附加費
- 順豐門市或順便智能櫃自取
- 一律免費
- 註:部分營業點或自取櫃有營業時間、使用或尺寸限制,敬請客人自行確認
- 其他方式 / 自取
- 如有需要,可提供地鐵沿線面交服務,顧客可與 Sportsman 專員聯絡
- 自取必須先行預約
- 如果任何爭議,Sportsman 保留最終決定權。以上條款及細則有機會更新,本公不作另行通知
- Heavy or large equipment (>20kg, such as dumbbells or bench etc.):
- Sportsman offers free door-to-door delivery
- Our representative will contact you to confirm shipping address and time (usually during weekday evenings or anytime during weekends and public holidays)
- Additional information such as location for parking and off-loading will be needed. Extra fee might be applied in the following situations: buildings without lift which requires moving up stairs; available off-loading point far from the designated address; private car parks requiring permit or parking fee, remote location such as outlying islands or restricted areas etc. Please notify us in advance to avoid unnecessary returns by logistics
- Should the above situations (included but not limited to) lead to second delivery or extra payment, the cost induced should be covered by the customer
- Other methods / Self pickup
- We welcome any other means of delivery or self pickup
- For self pick up, please confirm and make appointment with our representative first
- Light gears (<20kg):
- By SF Express or other courier (HK area)
- Free of charge door-to-door delivery
- Pick up at SF Business Station, SF Stores or EF Lockers
- Locations might have varies operation time, access or size limitation. Customers should confirm by themselves.
- Other methods / Self pickup
- We may arrange handing over the good at MTR stations. Please contact us for further details.
- For self pick up, please confirm and make appointment with our representative first
- Sportsman reserves the right for making final decision in case of any disputes. Terms list above might be adjusted from time to time without prior notice.